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If there is a problem with your order, please email support@dogmomshirt.com within 72 hours of receiving your order. Be sure to include your name, order number, tracking number, which item there is an issue with, and a detailed description of the problem, photos will be needed if items are damaged or incorrect.
EXCHANGE POLICY
Please contact support@dogmomshirt.com for an exchange form.
Dog Mom Shirt / Dog Mom Clothing Co. does not allow for refunds, exchanges only.
Store credit will be sent to accepted exchanges in the form of a digital gift card that may be used for online purchases at https://dogmomshirt.com.
If you are exchanging for a new size/color/style we cannot reserve the desired item for you.
Customer is responsible for paying shipping back to Dog Mom Clothing Co.
You will receive your store credit within 4 business days of us receiving your package. Please send us an email letting us know your package is coming (support@dogmomshirt.com).
Returns and exchanges can only be accepted within 30 days of the original purchase date.
Items must be unworn, unwashed, clean but not laundered.
You will need to place a new order using your store credit.
We cannot guarantee that your desired style/color/size will be available when you are placing your new order with your store credit.
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