ORDER ISSUES

If there is a problem with your order, please email [email protected] within 72 hours of receiving your order. Be sure to include your name, order number, tracking number, which item there is an issue with, and a detailed description of the problem, photos will be needed if items are damaged or incorrect.

 

EXCHANGE POLICY

Please contact [email protected] for an exchange form.

Dog Mom Shirt / Dog Mom Clothing Co. does not allow for refunds, exchanges only.

Store credit will be sent to accepted exchanges in the form of a digital gift card that may be used for online purchases at https://dogmomshirt.com.

If you are exchanging for a new size/color/style we cannot reserve the desired item for you.

Customer is responsible for paying shipping back to Dog Mom Clothing Co.

You will receive your store credit within 4 business days of us receiving your package. Please send us an email letting us know your package is coming ([email protected]).

Returns and exchanges can only be accepted within 30 days of the original purchase date.

Items must be unworn, unwashed, clean but not laundered.

You will need to place a new order using your store credit.

We cannot guarantee that your desired style/color/size will be available when you are placing your new order with your store credit.